FAQs
Frequently Asked
Questions
What Services Do You Provide?
Water heaters, water lines, drain lines, sump pumps, garbage disposals, drain augers and inspections, faucets, toilets, tub/shower plumbing, water filtration, gas lines, and much more!
Are You Licensed And Insured In Kansas City And The Surrounding Area?
Yes, we have a Masters Plumbing License which allows us to be a licensed plumber in all the local jurisdictions around Kansas City.
Do You Offer Emergency Services?
We offer services from 8 am – 9 pm, Sunday – Saturday.
What is The Lutz Loyalty Club?
- Save 15% on all services
- Priority scheduling
- No extra fee for emergency services
- Annual plumbing safety inspection
- Extended warranties
How Can I Schedule An Appointment?
You can call, fill out an online form on our website, or schedule directly from our convenient online scheduler, which is found on the home page.
How Often Should I Have My Plumbing Inspected?
It’s recommended to have your plumbing inspected at least once a year. Regular inspections can help identify potential issues before they become major problems.
What Should I Do if I Have A Clogged Drain?
You can use a plunger or a drain snake for minor clogs. Avoid chemical drain cleaners as they can damage pipes. If the clog persists, it’s best to call a plumber.
How Can I Prevent Frozen Pipes in The Winter?
To prevent frozen pipes, ensure your home is properly insulated, keep your home heated, and let faucets drip a pencil-thin stream of water in extreme cold. Also, open cabinet doors under sinks to allow warm air to circulate around the pipes.
What Causes Low Water Pressure, And How Can I Fix It?
Low water pressure can be caused by clogged pipes, faulty fixtures, or issues with the main water supply. Check for clogs and clean aerators on faucets. If the problem persists, a plumber can help diagnose and fix the issue.
How Do I Know if I Have A Leak?
Signs of a leak include unexplained increases in your water bill, damp spots on walls or floors, and mold growth. You can also check your water meter before and after a few hours of no water use to see if there’s a change.
What Should I Do if My Water Heater Isn't Working?
Check the thermostat and ensure it’s set to the right temperature. If you have a gas heater, make sure the pilot light is on. If it’s still not working, the issue could be with the heating element or other components, so it’s best to consult a plumber.
Is it Okay to Flush Wipes or Paper Towels Down The Toilet?
No, it’s not okay. Only toilet paper should be flushed. Wipes, paper towels, and other items can cause clogs and damage your plumbing system.
How Can I Maintain My Garbage Disposal?
Run cold water while using the disposal, avoid putting fibrous or starchy foods down it, and regularly grind ice cubes or citrus peels to clean the blades and eliminate odors.
What Are The Signs of A Plumbing Emergency?
Signs include major leaks, burst pipes, sewer backups, or no water at all. If you experience any of these issues, it is important to address them immediately to prevent further damage.
How Can I Maintain My Plumbing System?
Check for leaks regularly, avoid flushing inappropriate items, keep your drains clean with regular service and an enzyme drain maintainer (ask us about BioOne), and ensure that your water heater and other plumbing fixtures are in good condition.
How Can I Prevent Pipe Leaks?
- Regular Maintenance: Check for signs of leaks and repair any issues promptly.
- Insulate Pipes: Protect pipes from freezing in cold weather.
- Monitor Water Pressure: High water pressure can stress pipes and cause leaks.
What are common signs of a plumbing problem?
- Dripping Faucets: This can indicate a worn-out washer or valve.
- Low Water Pressure: This might be a sign of a clog or leak.
- Unusual Sounds: Gurgling or banging sounds can indicate plumbing issues.
- Discolored Water: This may signal rust or sediment in the pipes.
Choose Lutz Plumbing for Your Next Service!
With our 24/7 response time, we will get back to you as soon as possible! Contact us today!
License #20242383
